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Leave us a message using the contact form — whether it’s about our eBikes, your order, or anything else. We’re here to help and will get back to you as soon as possible.

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Ridewave Bikes

Need help with your Ridewave eBike? Find answers to common questions, book test rides, get order updates, and reach our support team — all in one place.

Ridewave Bikes Help Center | Support for eBikes, Orders & Test Rides

Thanks for your order with Ridewave Bikes 🚲

Your order has been received and is currently being prepared for dispatch.

Please note:
 • If your order includes smaller accessories together with an e-bike or e-trike, we may place those items inside the bike packaging where possible to reduce carton size and make shipping more efficient 📦
 • If the accessories cannot fit safely inside the bike packaging, they will usually be shipped separately
 • e-bike and e-trike orders may take a little longer to prepare than smaller accessory orders
 • For some very remote delivery areas, our team may contact you if an additional shipping surcharge is required

Once your order has been shipped, your tracking details will appear here automatically.

If you need any help, please send us a message or call +61 490 428 331 📞

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