Estimated Delivery Times Across AustraliaUpdated 3 hours ago
Ridewave dispatches online orders from our Melbourne warehouse. Delivery timing for an e-bike, e-trike or accessory depends on the destination, carrier capacity, product size and whether the address is metro, regional or remote.
The ranges below are planning estimates only. They are not guaranteed delivery dates and may change after dispatch due to carrier routing, weather, public holidays, missed delivery attempts or other freight conditions.
Approximate transit times after dispatch
| Destination | Typical range | | --- | --- | | Victoria metro and nearby areas | 1–2 business days | | Victoria regional areas | 2–7 business days | | NSW / ACT | 1–10 business days | | Queensland | 2–12 business days | | South Australia | 2–10 business days | | Tasmania | 4–8 business days | | Western Australia | 5–14 business days | | Northern Territory | 7–14 business days |
Regional, remote and island addresses often sit at the longer end of the range. A regional WA address, for example, can take around 14 business days after dispatch. These figures do not include any time needed to prepare an order, complete an address check, transfer stock for collection, or wait for a preorder to arrive.
Before the order is dispatched
For in-stock products, Ridewave aims to process orders on business days. Same-day dispatch may be possible for some orders received before noon on a weekday, but it is not guaranteed. Orders are not dispatched on weekends or public holidays.
E-bikes and e-trikes require bulky freight handling. If an address needs an operational check, our normal process is completed before dispatch. This does not mean that a guaranteed delivery date is available.
Once the courier has the order
Tracking is emailed after fulfilment. Allow up to 24 hours on business days for tracking to begin updating, or up to 48 hours after a weekend or public-holiday order. On the delivery day, the carrier may send an additional notification when the shipment is on board for delivery.
Please avoid arranging travel, time-sensitive events or third-party work based on an estimated delivery date. If an order has not arrived within 14 business days of dispatch, contact Ridewave with the order number and tracking details so we can investigate.
For the full policy, see Shipping & Delivery.
Need help?
For a postcode-specific estimate before ordering, contact Ridewave with your suburb, postcode and the model you are considering. You can also call +61 468 095 888.