Flat Tyre, Slow Leak or Repeated Loss of AirUpdated 3 hours ago

A tyre that loses air slowly can be caused by a puncture, valve issue, tube damage or tyre damage. Do not keep riding on a soft or flat tyre: it can damage the tyre, tube, wheel and handling.

First identify the condition

Inflate the tyre only to the pressure printed on its sidewall. Then inspect the tread and sidewalls for glass, thorns, nails, cuts, bulges, exposed casing or a split near the rim. Check that the valve cap is present and that the valve itself is not visibly bent or damaged.

Do not pull embedded glass or a nail out until the tyre is ready for repair—removing it can turn a slow leak into a flat. If you find an object, take a photo and arrange tyre service.

Do not ride if

• the tyre is flat or repeatedly loses pressure;
• the tyre has a cut, bulge, exposed threads/casing or sidewall damage;
• the rim touches the ground or the wheel is visibly damaged; or
• steering or wheel stability feels different.

For an e-trike, check all three tyres. A soft rear tyre can affect stability and handling even if the other tyres look normal.

What a tyre service can check

A qualified bike shop can identify whether the issue is a tube, valve, tyre, rim strip or tyre casing, and confirm the correct replacement size. Punctures and normal tyre/tube wear are routine maintenance rather than a warranty issue.

Do not use tyre sealants, unsuitable tubes or improvised repairs unless they are confirmed suitable for your exact tyre/wheel setup.

Need help?

If the tyre was damaged in transit, there is a suspected wheel defect, or you need help confirming the original tyre size, contact Ridewave with your model and clear photos of the tyre sidewall. For a possible fault, submit a warranty claim before authorising repair.