Shipping Costs for E-Bikes, E-Trikes, Parts and AccessoriesUpdated 3 hours ago

Ridewave ships eligible orders Australia-wide from our Melbourne warehouse. Shipping is handled differently for small items and for bulky products such as an e-bike or e-trike.

Parts and accessories

For eligible orders containing parts and accessories only:

• Orders over $100 AUD receive free standard Australian shipping.
• Orders under $100 AUD usually have a $10 AUD flat shipping fee.

This may include items such as locks, baskets, racks, mirrors and smaller replacement parts. The available delivery method can depend on the item’s size, destination and carrier requirements.

E-bikes and e-trikes

E-bikes and e-trikes are bulky-freight items. They do not qualify for the parts-and-accessories free-shipping offer. The freight cost is calculated from the delivery address and displayed at checkout before payment.

The final amount can vary by product size and destination. Regional, remote and island locations may require additional operational checks before dispatch, but the applicable delivery charge is shown during checkout for an accepted order. Please use the price shown at checkout as the current freight amount for your address.

Orders containing a vehicle and accessories

When you buy an e-bike or e-trike with eligible accessories in the same order, the accessories do not add a separate shipping charge. However, they may travel in a separate carton or with a different carrier. For example, a basket or lock may arrive before the main vehicle carton.

If we dispatch items separately, you will receive separate order-tracking emails for the relevant shipments. This does not necessarily mean an item is missing.

What is not suitable for standard delivery?

Most e-bike and e-trike orders need a residential or workplace address that can receive bulky freight. P.O. boxes, parcel lockers, vacant properties and unattended public locations are generally not suitable. Bike and trike deliveries normally require a signature, so please plan for someone to receive the shipment.

For a remote area, a special delivery circumstance or a question about the amount shown at checkout, please contact us before ordering with your suburb, postcode and the model you are considering.

For full delivery conditions, visit Shipping & Delivery.

Need help?

Contact Ridewave, call +61 468 095 888, or email [email protected] with your suburb, postcode and product choice.