Tyres, Brakes and Routine ServicingUpdated 18 days ago

Routine servicing is not just about keeping your Ridewave e-bike or e-trike running smoothly. It catches normal early adjustments—such as brake and gear cable settling—before they become a safety issue. Use this check before regular rides and whenever something feels different.

A practical pre-ride check

### Tyres and wheels

• Check each tyre is inflated to the pressure printed on that tyre’s sidewall. Do not use one universal pressure for every model.
• Look for cuts, bulges, exposed casing, embedded glass/thorns or a tyre that is losing air between rides.
• Make sure wheels sit securely and do not visibly wobble or rub while turning.

Do not ride on a damaged, flat or badly under-inflated tyre. On an e-trike, check all three tyres and make sure any cargo is secure before moving off.

### Brakes and controls

With the vehicle stationary, apply each brake separately. Each lever should feel secure, return normally when released, and stop the vehicle predictably. Check that handlebars, grips, pedals, saddle/seat and any accessories feel secure.

If your model has a parking brake, use it for parking only. Release it fully before riding, and confirm it does not stay partly engaged; a partly engaged brake can create drag and prevent motor assistance through the brake cut-off.

### Chain, gears and moving parts

Turn the pedals slowly by hand and listen for a new click, grind or rubbing sound. Keep the chain clean and lubricated with suitable bicycle chain lubricant. If shifting becomes hesitant, noisy or skips under load, book a bike-shop service rather than forcing the shifter or adjusting limit screws without experience.

### Battery, lights and display

Confirm that the battery is seated and locked where applicable, the display turns on normally, and lights work before a low-light ride. Do not ride if there is a loose electrical cable, damaged battery case or unexplained warning/error code.

The first service matters

Arrange a first check or tune-up after the first few weeks of riding, or around 100–300 km, depending on use. Ask the shop to check brake alignment and wear, gear indexing, cable tension, tyre condition/pressure, wheels, key fasteners and the general safety of the vehicle.

After that, service timing depends on distance, loads, hills, weather and storage. More frequent checks are sensible after heavy rain, rough paths, a hard impact, transporting the vehicle, or regular heavy cargo use.

When this is routine service—and when to contact Ridewave

Brake and gear tuning, tyre punctures, chain lubrication and normal wear are routine bicycle maintenance. They are usually best handled by a qualified local bike shop.

Please contact Ridewave before authorising third-party electrical work, or if you believe there is a product fault. Electrical, battery, motor or controller problems need the right diagnosis and may require warranty review.

Stop riding and arrange an urgent check if

• a brake feels weak, loose, unusually stiff or does not return normally;
• a wheel, handlebar, seat or folding mechanism has movement it should not have;
• a tyre is damaged, repeatedly losing air or rubbing heavily;
• steering feels unstable, or there is a new grinding/metal-on-metal noise; or
• a safety-related change appeared after an impact.

For a possible product fault, submit a warranty claim with the model, order number, photos/video and details of what changed. For routine servicing guidance, contact Ridewave, call +61 468 095 888, or email [email protected].