Every Ridewave eBike has a unique serial number (like a car’s VIN). It links your specific bike to you and is essential for ownership records, registration, and theft recovery. Action we recommend: Record your serial when you receive the bike. The se

<p>Every Ridewave eBike has a <strong>unique serial number</strong> (like a car&#x2019;s VIN). It links your specific bike to you and is essential for ownership records, registration, and theft recovery.</p><hr><h2 id="why-it-matters">Why your serial number matters</h2><ul><li><strong>Proof of ownership:</strong> Confirms the exact bike you own.</li><li><strong>Theft recovery:</strong> Police and registries use serials to match recovered bikes to owners.</li><li><strong>Warranty &amp; support:</strong> Speeds up service and verification.</li></ul><p><strong>Action we recommend:</strong> Record your serial when you receive the bike.</p><hr><h2 id="where-to-find">Where to find the serial number on Ridewave eBikes<br><br></h2><p><img src="https://attachments.gorgias.help/1QNmd2YbR4A79XA0/hc/GyBLV6kNwrxNbQkK/2025103002-55800194-9bbf-42fb-8d19-a7e8640916f8-figures%20for%20new%20miniwave%20manual%20(2).png" style="width: 500px;" class="fr-fic fr-dib" data-first-enter-image="true"></p><p>The serial number is <strong>on the main frame</strong> (never on removable parts). It may be <strong>stamped (engraved)</strong> into the metal or shown on a <strong>barcode sticker</strong> sealed beneath the clear coat.</p><h3 id="model-by-model-guide">Model-by-model guide</h3><ul><li><strong>Xplorer / Xplorer Plus / Xplorer Sport</strong><br>Serial number is stamped on the front of the headtube. Gently move any cables aside to view. (Location 1)</li><li><strong>City eBike</strong><br>Serial number sticker is on the downtube for current generations <span data-darkreader-inline-color id="isPasted">(Location 2)</span></li><li><strong>MiniWave / Glide / Urban / Outland XT</strong><br>Serial number is stamped on the bottom bracket <span data-darkreader-inline-color id="isPasted">(Location 3)</span>. The cables may have to be gently pushed aside to reveal the entire number. The Miniwave&apos;s serial number sticker will be located near the frame latch.</li></ul><p><em>Note:</em> Numbers you see on tyres, brakes, seatpost, bars, fork, saddle, display, etc. are size/production codes&#x2014;<strong>not</strong> the bike&#x2019;s frame serial.</p><hr><h2 id="best-practice">Best practice: record &amp; register</h2><ul><li>Take a <strong>clear photo</strong> of the serial number and save it with your purchase receipt.</li></ul><hr><h2 id="security-tips">Security tips</h2><ul><li>Use a <strong>quality lock</strong> and secure to fixed infrastructure when parking.</li><li>Avoid leaving the bike unattended for extended periods in public spaces.</li><li>Consider <strong>theft insurance</strong> for added peace of mind.</li></ul><hr><h2 id="need-help">Need help finding your serial?</h2><p>If you&#x2019;re unsure, snap a quick photo of the suspected area and <strong>contact our team</strong> with your model name. We&#x2019;ll help you locate it quickly.</p>

Serial Number Information

One of the most common questions we hear is: “How far can my Ridewave eBike go on a single charge?” The answer depends on many real-world factors such as battery size, terrain, rider weight, tyre pressure, temperature, and riding style. This guide ex

<p>One of the most common questions we hear is: <strong>&#x201C;How far can my Ridewave eBike go on a single charge?&#x201D;</strong> The answer depends on many real-world factors such as battery size, terrain, rider weight, tyre pressure, temperature, and riding style. This guide explains how range is tested, what affects it, and how to get the most from your battery.</p><p><br></p><h2 id="why-comparing-range-between-ebikes-can-be-misleading">Why Comparing Range Between eBikes Can Be Misleading</h2><p>Even if two eBikes list the same motor wattage, differences in <strong>battery capacity</strong>, <strong>controller output</strong>, and <strong>tuning</strong> change how power is delivered and used. PAS (Pedal Assist) levels also vary by brand&#x2014;one brand&#x2019;s &#x201C;PAS 1&#x201D; might equal another&#x2019;s &#x201C;PAS 3&#x201D;. Meaningful comparisons require identical test conditions.</p><p><br></p><h2 id="our-range-testing-conditions">Our Range Testing Conditions</h2><ul><li>Battery charged to <strong>100%</strong></li><li>Rider weight: <strong>75 kg</strong></li><li><strong>Flat, sealed road</strong></li><li><strong>PAS 1 only</strong> (no throttle)</li><li><strong>20&#x2013;27 &#xB0;C</strong>, light winds</li><li>Bike <strong>properly tuned</strong> with correctly inflated tyres</li></ul><div><p><strong>Note:</strong> Cold weather temporarily reduces battery performance and range. This returns to normal in warmer temperatures.</p><p><br></p></div><h2 id="how-to-test-your-own-range">How to Test Your Own Range</h2><ol><li><strong>Charge to 100%.</strong> The charger LED changes from red to green when full.</li><li><strong>Condition the battery</strong> with <strong>3&#x2013;5 full cycles</strong> (drain &amp; recharge) before testing.</li><li><strong>Ride in PAS 1</strong> on mostly flat terrain.</li><li><strong>Ride until power down</strong> to find full range&#x2014;plan your loop so it ends close to home.</li><li>Repeat using different PAS levels and/or throttle-only to see how each mode affects range.</li></ol><p><br></p><h2 id="main-factors-that-affect-range">Main Factors That Affect Range</h2><h3 id="1-rider-weight--cargo">1) Rider Weight &amp; Cargo</h3><p>Extra kilos from the rider or carried gear increase motor load and reduce range. Travel light where possible.</p><h3 id="2-hills">2) Hills</h3><p>Climbing requires more torque and drains the battery faster. Flat routes yield longer distances.</p><h3 id="3-stop-start-riding">3) Stop-Start Riding</h3><p>Frequent stops and starts (e.g., city traffic) consume more energy. Start in a <strong>lower gear</strong> and use your legs to get rolling before engaging high PAS or throttle to extend range.</p><h3 id="4-tyre-pressure">4) Tyre Pressure</h3><p>Under-inflated tyres increase rolling resistance and drain the battery. Keep tyres at the <strong>recommended PSI</strong> (printed on the sidewall) for efficiency and longer tyre life.</p><h3 id="5-aerodynamics">5) Aerodynamics</h3><p>Upright, comfort positions increase wind resistance, especially at higher speeds or into a headwind. Reducing speed or PAS level in strong winds helps conserve energy.</p><h3 id="6-temperature">6) Temperature</h3><p>Battery chemistry performs best in <strong>mild temperatures (15&#x2013;25&#xA0;&#xB0;C)</strong>. Extreme cold or heat reduces available range temporarily.</p><h3 id="7-surface-conditions">7) Surface Conditions</h3><p>Smooth, sealed surfaces (asphalt) allow greater range than gravel, grass, or off-road terrain.</p><h3 id="8-motor-power--assistance-level">8) Motor Power &amp; Assistance Level</h3><p>Higher PAS levels, throttle use, or off-road/boost modes draw more current and reduce range. Use <strong>Eco/Tour</strong> for casual rides to maximise distance.</p><h3 id="9-gear-selection">9) Gear Selection</h3><p>Shift like a traditional bicycle: <strong>lower gears</strong> on climbs, <strong>higher gears</strong> on flats. Efficient pedalling reduces motor strain and extends range.</p><h3 id="10-tuning--maintenance">10) Tuning &amp; Maintenance</h3><p>A well-maintained eBike runs more efficiently. Check for <strong>brake rub</strong>, keep <strong>tyres inflated</strong>, <strong>lubricate the chain</strong>, and ensure components are aligned. Even light brake drag can noticeably cut range.</p><p><br></p><h2 id="quick-tips-to-maximise-range">Quick Tips to Maximise Range</h2><ul><li>Prefer <strong>PAS 1&#x2013;2</strong> for cruising; save higher PAS for hills or headwinds.</li><li>Keep <strong>tyres at spec</strong> and <strong>chain lubricated</strong>.</li><li>Shift to <strong>lower gears</strong> before stopping and when climbing.</li><li>Avoid long, high-speed runs into strong headwinds.</li><li>Store and charge the battery at <strong>room temperature</strong> where possible.</li><li><br></li></ul><h2 id="in-summary">In Summary</h2><p>Ridewave eBikes are engineered for smooth, responsive performance. Your real-world range depends on your route, conditions, and riding style. With good maintenance and smart PAS/gear use, you&#x2019;ll enjoy the longest possible distance per charge&#x2014;and the signature smooth Ridewave feel.</p>

Range Questions and Testing

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